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Cancel Account (2022)
How to Cancel Account
For Essentials Setup in Recurly.
1. Log into your account.
2. (Top Right) Click: Gear icon> Subscription
3. (Left sidebar) Click Payment Information> Cancel Subscriptions
4. Answer 3 questions, Click Cancel.

PPOL Internal Additional Steps:
1. Confirm in Recurly : Should show as "closed"
2. Confirm/update in PPOL Support. Update Case, confirm Org record shows as cancelled.

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Solution #: 801599
Type: Knowledge Base
Status: Published

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